Sales Operations Analyst

We are an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today's multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.We are looking for a Sales Operations Analyst – Data Analytics to join our Revenue Operations team. This role would be responsible for analyzing sales data, optimizing sales processes, and providing insights that improve sales performance and operational efficiency. This role supports the sales organization by transforming data into actionable insights, managing sales reporting, and ensuring the accuracy of CRM systems and analytics tools.The analyst works closely with sales leadership, marketing, finance, and product teams to improve forecasting, track key performance metrics, and support strategic decision-making.What you'll be doing:Data Analysis & ReportingUpdate and send out weekly and monthly pipeline, bookings and key metrics report to ELT/SLT and our board membersAnalyze sales data to identify trends, patterns, and opportunities for growthDevelop dashboards and reports on sales performance metrics (revenue, pipeline, conversion rates, quota attainment)Provide insights to support strategic sales planning and decision-makingSales Performance AnalyticsMonitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle lengthPerform variance and trend analysis on sales results and forecastsProvide recommendations to improve sales productivitySupport forecasting processes using historical sales data and market trends.CRM & Data ManagementMaintain CRM systems (e.g., Salesforce, HubSpot) to ensure data integrity and accurate reportingConduct data audits and implement data governance standardsManage and optimize sales reporting tools and analytics platformsCross-Functional CollaborationWork with marketing to analyze lead quality and conversion metricsPartner with finance on revenue and commission reportingProvide insights to sales leadership and executive teamsRequirements:Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience5+ years experience working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organizationAdvanced Excel and data visualization skillsProficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). Strong proficiency in Salesforce, and other sales and/or marketing platformsVerint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.For US Applicants2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)J-18808-Ljbffr