Front of House Team Member - Full Time
Team Member
Currently Hiring Full-Time PM/AM Team Members for either the Front of House or Heart of House.
IMPORTANT: This position is for the LADSON ROAD location, located at 3660 Ladson Road, Ladson SC. This location is still under construction and is projected to open mid November 2024. If selected for this role, you will begin training in mid to late September at our DORCHESTER ROAD location, before transitioning to the Ladson Road location in November.
Job Description
The Team Member represents Chick-fil-A by providing 2nd Mile Service to each of our Guests within the restaurant. Willingness, Ability, and Availability are the foundation for success in this role. This individual helps differentiate Chick-fil-A from others in the industry by actively contributing to a Clean & Safe Environment, Great Food, Fast & Accurate Service, and Genuine Hospitality to support Chick-fil-A’s Shared Vision of being the world's most caring company.
Job Responsibilities
Extending Genuine Hospitality by:
Creating moments of personalized care for Guests
Treating all Guests with honor, dignity and respect
Displaying the Core 4
Applying the HEARD Model when recovering Guests
Delivering Great Food by:
Separating raw and ready-to-eat foods
Keeping hot foods hot and cold foods cold
Using date and label stickers consistently
Following the recipes per Pathway procedures
Honoring all hold times
Using LEAN production systems
Providing Fast & Accurate Service by:
Working with a sense of urgency
Confirming orders
Double checking bags
Providing all needed and requested items
Maintaining two-way communication
Maintaining a Clean & Safe Environment by:
Abiding by the Restaurant Health Policy
Following Appearance and Apparel Standards
Washing hands frequently and changing gloves between tasks
Removing trash and clutter
Finding and fixing safety hazards
Cleaning, sanitizing, and disinfecting
Skills & Requirements
Full-Time Team Members must meet the following requirements:
Positive attitude
Exhibit the Core 4 with the Guest and team
Teamwork
Average at least 35 hours per week over a three-month period
Available to work 5:45 AM to 2:00 PM, 11:00 AM to 8:00 PM, or 2:00 PM to 11:00 PM at least 5 days per week, including Friday and Saturday
Be 16 years of age or older
Ability yo lift up to 50 pounds
Ability to work in extreme temperatures for extended periods of time
Ability to stand for up to 8 hours at a time