BPO Process Optimization Analyst

Verint Systems, Inc. is seeking an Analyst, BPO (Business Process Optimization) in Columbus, OH. This mid-career role focuses on analyzing data trends, generating insightful reports, and recommending actions to improve workflows within back-office operations. You will work with cross-functional teams and vendors to implement process improvements, develop KPI programs, training, and ensure accurate, compliant delivery of services in a fast-paced environment. #J-18808-Ljbffr