Automotive Service Advisor – European Auto Repair

Euromotive Performance is looking for a professional, driven, and customer-focused Automotive Service Advisor to join our growing team in Pompano Beach.We are a high-level independent European repair shop specializing in BMW, Mercedes-Benz, Audi, Porsche, Land Rover, Bentley, and other luxury brands. We are not looking for an order-taker. We want someone who knows how to build trust, communicate clearly, sell needed services honestly, and create an exceptional client experience.If you are passionate about the automotive industry, confident with customers, organized under pressure, and motivated to grow, we want to hear from you.Responsibilities:What you'll do:Greet customers and deliver a high-end service experienceListen carefully to customer concerns and translate them into clear repair ordersCommunicate with technicians to understand vehicle issues and repair needsPresent estimates and recommendations in a confident, honest, and professional wayFollow up on declined work, pending approvals, and completed repairsKeep customers updated throughout the repair processSchedule appointments and manage workflow efficientlyHelp drive sales while maintaining trust and long-term relationshipsEnsure every customer leaves feeling taken care ofWhat we're looking for:Experience as an automotive service advisor, service writer, or similar customer-facing automotive roleStrong sales ability without being pushyExcellent communication and people skillsOrganized, dependable, and able to multitask in a fast-paced shopProfessional appearance and attitudeComfortable working with European and luxury vehicle clientsAble to build rapport quickly and confidently handle objectionsExperience with shop management software/CRM is a plusValid driver's license requiredQualifications:What makes you a great fit:You know how to turn first-time customers into loyal clientsYou understand urgency, follow-up, and attention to detailYou take pride in doing things the right wayYou can confidently explain repairs, maintenance, and value to customersYou want to be part of a shop that delivers dealership-level quality without dealershipAbout Company:Euromotive Performance is the premier luxury and exotic car service center in South Florida. We provide customized car care, repairs, maintenance, and performance modifications for luxury automotive needs. We offer certified auto repair services for BMW, Land Rover, Mercedes-Benz, MINI, Audi, Porsche, and Volkswagen.APPLY TODAY!