QA Manager / QA Lead

We are looking for a QA Manager / QA Lead to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below.Our client is seeking a highly experienced QA Manager / QA Lead to lead quality assurance efforts in a retail technology environment. This role is hands‑on and strategic, responsible for ensuring quality across enterprise systems such as SAP, POS, and OMS. Candidates must be located in Ohio, as this role supports teams within the region.What You’ll Be DoingLead and execute quality assurance strategies across retail systems and applicationsRemain hands‑on with test planning, execution, and defect managementOversee QA activities for systems including SAP, Point of Sale (POS), and Order Management Systems (OMS)Define and enforce QA standards, processes, and best practicesPartner closely with development, product, and business teams to ensure quality outcomesCoordinate testing across releases, integrations, and system enhancementsManage and communicate QA status, risks, and quality metrics to stakeholdersSupport both manual and automated testing efforts as appropriateMentor and guide QA team members while leading by exampleWhat We’re Looking For8+ years of hands‑on Quality Assurance experienceExperience operating as a QA Manager, QA Lead, or senior‑level QA professionalBackground in a retail technology environmentExperience testing systems such as SAP, POS, and/or OMSStrong understanding of QA methodologies, tools, and lifecycle processesAbility to balance leadership responsibilities with hands‑on executionStrong communication and stakeholder management skillsExperience supporting enterprise or large‑scale systemsWhat Our Client OffersRemote role within the state of OhioOpportunity to lead quality initiatives for critical retail systemsHigh‑visibility role impacting customer‑facing technologyCollaborative environment with cross‑functional teamsCompetitive compensation aligned with senior‑level QA leadership