Sr. Systems Engineer

Do you have what it takes to JOIN OUR TEAM OF HAMMERS? We are an IT Engineering Company...for Engineers!!! Position Summary: A Sr. Systems Engineer is responsible for resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology of their assigned accounts. This role is a key position within the service department and will be called upon to resolve the highest level technical issues. Position Duties: Provide technical services and support for the following areas: Network level: WAN and LAN connectivity, routers, firewalls, and securityInternal systems, cloud and network infrastructure.Microsoft related technologies: Windows Server, Exchange & O365Virtualization technologies: VMware, Citrix, and Microsoft Remote access solution support: VPN, Terminal Services, and Citrix. Remote monitoring and management of system alerts and notifications Work escalated support issues related to Microsoft’s core business solutions, WAN and LAN connectivity, routers, firewalls, security, and remote access solutions. Perform network assessments, security audits and new client consultations Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review Work with Sales Team to Engineer projects, identify new products and solutions, and research solutions for existing clients Document maintenance for all computer systems and network infrastructure Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Technical Proficiencies: Hyper-V VMware (vSphere, vCenter and SRM) Exchange Server & O365 M365 Suite: Teams, Intune, OneDrive, and etc. Windows Server 2012 – 2019 WAN Technology (MPLS, VPLS, VPN) SonicWALL: CSSA/CSSP Fortinet Hyper-Converged Server Infrastructure OSX troubleshooting VPN connectivity troubleshooting and configuration Security software such as SentinelOne, DUO, CyberArk, Cisco Umbrella and other security related technologies Base Requirements: Qualified candidates must have a minimum of 6 years’ experience working in a like role or 3 years of experience working in Managed Services AuditSolv works often in the State, Local Government sector. A qualified candidate must be able to pass an CJIS-Level background check. Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Referral program Vision insurance Compensation Package: Bonus pay Weekly pay Schedule: Monday to Friday Ability to commute/relocate: Sioux Falls, SD: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person