Senior Pega Developer

*****CONTRACT ROLE**********CONTRACT ROLE**********CONTRACT ROLE*****Role : Senior Pega Developer (Customer Service & CTI) Location :PLEASANTON, CAJob Description :10+ years of experience in Pega application development.5+ years of experience in Pega Customer Service implementation.Hands-on experience with CTI integrations and contact center technologies.Strong knowledge of:Pega Case ManagementData PagesActivitiesFlows and Flow ActionsDecision RulesIntegration RulesAuthentication and SecurityExperience with REST and SOAP web services.Experience with Java, SQL, and enterprise integration patterns.Familiarity with cloud platforms (AWS, Azure, or GCP).Pega Certifications (Preferred)Certified Pega System Architect (CSA)Certified Pega Senior System Architect (CSSA) - PreferredCertified Pega Customer Service Developer – OptionalCertified Lead System Architect (CLSA) – OptionalPreferred ExperienceContact center transformation projects.Omnichannel customer service solutions.Customer service desktop modernization.Telecom, Banking, Insurance, Healthcare, or Retail domain experience.Real-time customer interaction and agent desktop integrations.Soft SkillsStrong analytical and problem-solving skills.Excellent communication and stakeholder management abilities.Ability to work independently in a fast-paced environment.Strong collaboration skills in cross-functional teams.Mentoring and knowledge-sharing capabilities.Key DeliverablesEnd-to-end Pega CRM solution development.CTI integration implementation and support.Production-ready code with adherence to enterprise standards.Technical design documents and solution documentation.Production support and performance optimization.Note : If you are interested please share me your resumes to Dhamu@vmcsofttech.com or else reach me at 4804076920.