Trust & Safety Manager

Hiring: Project/Program Manager I |📍 Hawthorne, CA (Hybrid – 3 days onsite)⏳ Contract: 10 MonthsWe’re looking for a Project/Program Manager to join Trust & Safety team focused on AI-enabled community safety services within the Neighbors app.This team operates at the intersection of AI, crisis response, and community operations — supporting initiatives like:🐾 Search Party for Dogs🔥 Fire Watch🤝 Community RequestsIn this role, you’ll:• Respond to real-time operational and safety events• Coordinate with partners, agencies, and third-party platforms• Support AI-assisted workflows and escalation processes• Build SOPs, operational playbooks, and automation improvements• Help shape how AI-driven safety services scale across communities✅ Ideal background:• 3+ years in Trust & Safety, Crisis Operations, Community Operations, Emergency Response, or related fields• Strong decision-making in fast-paced environments• Experience with workflow/process documentation and operations automation• Comfortable working with AI-enabled operational systems⭐ Nice to have:• Public safety / 911 dispatch / emergency management experience• Animal welfare or pet-tech exposure• API integrations or partner operations support experienceThis is a unique opportunity to make a direct impact on community safety while working on cutting-edge AI-enabled products at Ring.If interested, please DM me or apply directly.#Hiring #ProjectManager #ProgramManager #TrustAndSafety #Operations #CommunitySafety #AI #CrisisManagement #EmergencyManagement #LinkedInJobs