Area VP, Customer Success

Job Description: Building, leading, and developing a high-performing team of Customer Success leaders across the AmericasYou can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Driving GRR, NRR, adoption, advocacy, renewal readiness, and success plan quality through your management teamEnsuring the Americas CS organization is designed to prioritize adoption and value realizationActing as the senior CS partner to Sales leadership in the regionElevating the leadership bench so Team Leads / Managers can coach teams on cyber product adoptionRequirements: 8+ years in Customer Success, Technical Account Management, Services, Account Management, or related post-sale leadership roles3+ years leading leaders in a high-growth B2B SaaS or cybersecurity companyExperience in a cyber product/services company where success depends on product adoption, use-case activation, value realizationDemonstrated success working with CISOs, CIOs, security operations managers/directors, IAM leaders, architects, analysts, and executive buyersProven ability to build strong partnerships with Sales leadership and influence commercial xevrcyc outcomes through adoption, customer strategy, and renewal defenseTrack record of building and coaching teams that consistently hit GRR, NRR, CSQL, adoption, and advocacy targetsBenefits: Health insurance401(k)Flexible work arrangementsProfessional developmentPaid time off