Implementation Project Manager

seeking an experienced Project Manager to lead a document management implementation. This role will be involved from the vendor selection and requirements-gathering phase through implementation and broader adoption. The ideal candidate is a hands-on Project Manager with document management implementation experience who can work comfortably between business users, departments, vendors, and technical teams. This person should be able to take an initial records-retention project, understand the broader capabilities of Laserfiche, and help determine how the platform could ultimately serve departments across the organization.ResponsibilitiesLead requirements gathering, documentation, and validation across multiple departments.Work directly with end users and stakeholders to understand departmental processes, needs, and use cases.Help stakeholders determine how Laserfiche's document management and workflow capabilities could support their specific requirements.Identify opportunities to expand Laserfiche beyond the initial records-retention use case.Manage stakeholders with competing priorities, opinions, and requirements.Facilitate discussions and ensure requirements are thoroughly reviewed and agreed upon.Participate in the evaluation and selection of approximately three Laserfiche vendors/resellers.Gather and refine requirements while the vendor/reseller selection process is underway.Help evaluate vendor capabilities against business and system requirements.Once a vendor is selected, help transition the project into implementation and keep the project moving forward.Coordinate implementation activities, stakeholders, and requirements through deployment.Support broader adoption as additional departments become interested in using Laserfiche.QualificationsProven experience as a Project Manager leading software or technology implementations.Experience implementing a document management system required.Laserfiche experience strongly preferred.Experience managing enterprise-wide, citywide, or multi-department implementations preferred.Strong requirements gathering and business analysis skills.Excellent stakeholder management and communication skills.Comfortable working with difficult, highly opinionated, or competing stakeholders.Ability to sit with individual departments, understand their unique needs, and translate those needs into practical system requirements.Strong facilitation, organization, problem-solving, and project management skills.Ability to think strategically beyond the initial project scope and identify opportunities for broader system adoption.