Customer Service Representative

Customer Service RepresentativeTurn Great Service Into Great Earnings $17 - $25/hr. Plus CommissionPosition Summary:Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment. Serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.Essential Functions:Courteously answer incoming telephone calls and assist walk-in customers.Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs.Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits.Develop a thorough knowledge of all departments, products, services, and delivery schedules.Enthusiastically participates in annual market objectives, promotional programs and contests.Support other members of the office staff by cross-training within the department and offering assistance as needed.Perform other miscellaneous office duties such as filing, photocopying, and shredding.Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!Health Insurance Premiums as low as $6 for full time employees!Dental insurance and Vision InsuranceCompany Provided Life insurance, Short-term and Long-Term disability401(k) plan with company matchPaid time off and paid holidaysTuition assistance for employees and scholarships available for employees' childrenDiscounts on our products and servicesOpportunities for growth throughout our footprint.Other Attributes Required:DependabilityGood communication and listening skillsAccuracy, organization, and attention to detailAbility to work in a dynamic environment without distractionCourteous demeanor and professional appearanceFlexibility to work seasonal overtimeTrouble shooting skills within and between departmentsThe ability to adapt to changeEducation:A high school diploma or equivalent is preferred.Experience: One year of previous customer service experience including computer work is preferred.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.