Front Desk Coordinator + Guest Experience Support

Front Desk Coordinator + Operations SupportBumblebee Skincare & WaxingTallahassee, FL32 to 35 hours per weekStarting pay: $15 to $20 per hour, based on experiencePlease Apply Through Our WebsitePlease apply directly through our website application so we can review your full responses:https://bumblebeeskincare.com/pages/join-our-teamApplications submitted only through LinkedIn may not be reviewed.About the RoleBumblebee Skincare & Waxing is hiring a Front Desk Coordinator + Operations Support team member.This is not just answering phones and checking guests in.This role helps set the tone, flow, and energy for the entire spa. You are often the first and last part of the guest experience, which means warmth, communication, accuracy, and follow-through matter.We are looking for someone warm, organized, emotionally steady, and able to think ahead without needing to be chased. This person should enjoy people, systems, communication, and a busy spa environment.This is an hourly position with room to grow into additional guest experience, front desk leadership, and operations support responsibilities as the right fit develops.What You’ll DoWelcome guests warmly and confidentlyManage scheduling, phones, email, texts, and guest communicationSupport smooth check-in and checkout flowHelp guests with retail, memberships, and rebookingProcess payments and maintain accurate guest recordsSupport inventory, product organization, and retail flowHelp manage product pickups, shipping, and guest follow-upAssist with daily huddles, team communication, and schedule awarenessHelp support promotions, service focus, and product focusGather simple social media content when neededFollow front desk systems, checklists, and SOPsHelp keep the front desk, retail area, and guest flow calm and organizedThis role is not passive.You are helping lead the flow of the Hive.Who Thrives HereYou may be a strong fit if you:Genuinely enjoy caring for peopleStay calm and organized under pressureNotice what needs to happen nextCommunicate clearly and confidentlyEnjoy structure, systems, and problem solvingCan receive feedback and apply it quicklyTake pride in details and follow-throughAre comfortable asking questions when something is unclearLike being part of a team-based environmentWant to grow into more responsibility over timeThis May Not Be the Best Fit If YouThis role may not be the best fit if you prefer:A slower-paced work environmentMinimal guest interactionVery predictable daysWorking mostly aloneAvoiding phones, scheduling, or multitaskingSeasonal or short-term work onlyJob Details32 to 35 hours per weekMonday through Friday availability neededSchedule may include 8am to 4pm or 10am to 6pmOne Saturday per month may be rotated, typically 9am to 1pmTuesday 10am meeting availability requiredSummer availability requiredThis is not a seasonal positionOne-year commitment strongly preferredTraining begins immediatelyStarting pay: $15 to $20 per hour90-day pay review based on performance, consistency, communication, and contribution to team flowOur CultureWe are warm, playful, and deeply caring.And we take our standards seriously.At Bumblebee, hospitality matters. Details matter. Systems matter. Communication matters.We believe work can be meaningful and fun when accountability, hospitality, and teamwork are strong.We are a team-based business, which means we work together to care for guests, support each other, and create a warm, professional experience from start to finish.Before Applying, Ask YourselfCan I stay calm and professional when things get busy?Can I communicate clearly with guests and teammates?Can I receive feedback without shutting down?Do I enjoy supporting a team and helping create flow?Do I notice details and follow through?Am I comfortable asking questions instead of guessing?Am I looking for growth, not just a job?How to ApplyPlease apply through our website application so we can review your full responses:https://bumblebeeskincare.com/pages/join-our-teamApplications submitted only through LinkedIn may not be reviewed.We want to learn more than what is on a resume. The website application helps us understand your availability, communication style, and why Bumblebee feels like the right fit.