Senior Director of Services Sales. Job in Annapolis LilyLifestyle Jobs

Overview of Job FunctionThe Senior Director of Services Sales is pivotal in driving services revenue growth across assigned territories or segments. This role focuses on enhancing services tied to new product bookings, uncovering non-attach and whitespace services opportunities, collaborating with partners on engagements, and streamlining sales techniques to maximize revenue within defined customer segments and Ideal Customer Profiles (ICPs).To succeed, the Senior Director must possess exceptional sales leadership, extensive partner engagement, mastery in customer segmentation, a consultative approach, and the acumen to spot and cultivate new revenue streams. This leader will manage a diverse portfolio of opportunities while executing partnership co-sell strategies and boosting overall sales effectiveness within the designated territory.Close collaboration with cross-functional teams, particularly Product Sales, Professional Services, Product Management, and Partner leadership, is essential for jointly identifying, shaping, and closing services opportunities.Principal Duties and Essential ResponsibilitiesLead the strategy for Services sales within the designated territory or segment, with a focus on partner engagement, customer segmentation, and opportunity identification.Proactively identify whitespace and uncover new non-attach Services opportunities, including expanding Services offerings in accounts lacking existing Services attachments.Work in partnership with external partners to shape and advance services opportunities; foster joint pipeline development and collaborative growth strategies.Conduct thorough analyses to pinpoint value-creation opportunities, evaluate ICP compatibility, and explore new revenue streams for Services within targeted segments.Act as a subject matter expert in relevant industry segments and aid in creating innovative consulting techniques, Services offerings, and methodologies.Consistently achieve quarterly and annual Services revenue goals and showcase exceptional quota performance.Deliver accurate and timely quarterly revenue forecasts with minimal variance.Coordinate closely with Product Sales leadership to enhance Services business growth through effective account planning, cohesive customer strategies, and robust customer relations.Collaborate with Product Management, Product Engineering, and Cloud leadership to provide insights into customer needs, ICP trends, deployment experiences, and market gaps.Ensure compliance with internal processes and standards throughout all Services-related activities while enhancing sales execution and pipeline progression.Minimum RequirementsBachelor's degree in a relevant field or equivalent experience.15+ years of experience in software/systems integrator/technology-related fields or Services industry.Outstanding customer relationship and executive communication skills.Proven success in meeting and exceeding Services revenue quotas, both for attach and non-attach growth.Demonstrated experience within a partner ecosystem, including co-selling, influencing partner-led opportunities, and advancing joint deals.A strong capability to identify, shape, and close service opportunities, especially in discovering whitespace in accounts.Excellent consultative, analytical, and problem-solving skills, with an ability to comprehend customer needs and transform them into service value propositions.Exceptional presentation abilities to convey clear and compelling messages to senior executives, both internally and externally.Experience in software systems implementation or similar technical solutions.Willingness to travel up to 20% of the time.Successful completion of background screening, including employment verifications, criminal searches, OFAC checks, SS Verification, and applicable credit/drug screening.Preferred RequirementsExpertise in Contact Center, CX, or SaaS industries.Experience in selling or positioning professional, consulting, or managed services within enterprise accounts.A strong background in consultative selling, including value engineering, solution design, or advisory experiences.Experience working within or alongside global partner ecosystems (GSI, RSI, or SI partners).Prior experience in developing or scaling new service offerings or revenue streams.Verint Systems Inc. is an equal opportunity employer committed to a workplace free from discrimination and harassment of any form. Verint operates under a zero-tolerance policy against any discrimination, retaliation, or harassment based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.For US Applicants2025 Benefits OfferingJ-18808-Ljbffr