Client Service Specialist{169270}

Job Title: Client Services Specialist II - Agent Services Call Center Address: Franklin, TN Job Description Process prior authorizations and appeals. Handle both inbound and outbound calls while maintaining attention to detail. Document cases clearly and accurately according to program guidelines. Communicate effectively with program partners to ensure quality service. Participate in cross-training to perform various roles within the department. Adhere to company policies and service principles. Critical Information Onsite work required 3 days a week; flexible on which days. Schedule: Monday to Friday, 8:00 AM to 5:00 PM CT. Work in a climate-controlled, smoke-free environment. Education/Licenses Needed High School Diploma required; associate's degree preferred. Tdavis@alinestaffing.com 469-342-1411 CST .