Program Director

Key Responsibilities Leadership & Strategy Provide vision, leadership, and oversight for all Minders Connect programs (e.g., Autism Waiver, DDA, respite, IISS, community supports). Develop and implement annual program goals, outcomes, and quality improvement plans. Serve as a mentor to Program Coordinators, DSPs, and other staff—modeling professionalism, integrity, and person-centered care. Program Operations & Compliance Ensure programs operate in full compliance with all relevant state and federal regulations (e.g., COMAR, Autism Waiver, Medicaid requirements). Oversee scheduling structures and staff-to-client ratios to ensure safety, quality, and regulatory compliance. Review critical incident reports, audits, and corrective action plans; lead follow-up and staff training as needed. Staff Supervision & Development Directly supervise Program Coordinators, Case Managers, and selected program staff. Conduct regular supervision meetings, performance evaluations, and coaching sessions. Support staff development through training, mentoring, and sharing of best practices gained from prior career experience. Treatment Plans & Behavior Protocols · Provide oversight and final approval of all treatment plans and behavior support protocols used within Minders Connect programs. · Develop and ensure treatment plans and behavior protocols are person-centered, clinically sound, and compliant with Autism Waiver, COMAR, and Medicaid requirements. · Collaborate with clinical staff (e.g., treatment plan writers, RNs) to review and update plans regularly and after any significant change in a person’s needs or behavior. · Monitor implementation of treatment plans and behavior protocols through supervision, documentation review, and data trends, and initiate corrective action or retraining when needed. · Lead or participate in interdisciplinary team meetings where treatment plans and behavior protocols are developed, reviewed, and revised. Family, Stakeholder & Community Relations Serve as a primary contact for families, case managers, school systems, and community partners. Represent Minders Connect at meetings, case conferences, and community events. Foster a welcoming, culturally sensitive environment for families from diverse backgrounds. Administrative & Fiscal Management Collaborate with leadership on budget planning, staffing models, and resource allocation for programs. Monitor program metrics, service utilization, and outcomes; provide regular reports to the Executive Director/CEO. Participate in grant writing, reporting, and program development as needed. Qualifications Bachelor's degree in Human Services, Psychology, Social Work, Special Education, Healthcare Administration, or a related field. 5–7 years working with individuals with developmental disabilities or autism. 2–4 years of supervisory or lead staff experience. Experience with Medicaid Waiver documentation and person-centered planning. Familiarity with incident reporting, staff scheduling, and compliance. Proven experience in program management or coordination within a non-profit setting. Strong leadership and supervisory skills. Excellent communication and relationship management abilities. Experience working with children, including those with developmental disabilities. Ability to handle administrative tasks efficiently. Knowledge of behavioral health principles is a plus. Budgeting experience is preferred. Passion for serving children and supporting community development. Pay: $70,000.00 per year Benefits: Health insurance Paid time off Work Location: In person