Technical Program Manager, Data Center Availability

Technical Program Manager, Data Center Availability Stellen-ID: 10450368 | Amazon Data Services, Inc. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At AWS, we’re working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, smart, and driven individuals. Key Job Responsibilities Manage operational relationships with support teams and internal operations business partners to drive increased performance Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases Effectively interact and collaborate with customers, project sponsors, technical product managers and multiple internal teams to define and deliver complex solutions Proactively recognize and drive opportunities to simplify processes Contribute to and influence technical designs Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities Lead the effective and efficient delivery of large, complex technical projects and programs Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints Identify, assess, track and mitigate issues and risks at multiple levels Create, maintain and disseminate program information to stakeholders Travel up to 25% Qualifications 3+ years of technical product or program management experience Experience managing programs across cross‑functional teams, building processes and coordinating release schedules 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience 3+ years of working directly with engineering teams Preferred Qualifications 3+ years of working directly with engineering teams experience Benefits and Compensation Base salary range: 127,100.00 – 172,000.00 USD annually (USA, VA, Herndon) Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave Package includes sign‑on payments and restricted stock units (RSUs) Benefits information at https://amazon.jobs/en/benefits Equal Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr