Mail Room In office- Long Beach, CA

Job Title: Mailroom AssociateJob Type: Full Time; In office at Long Beach - 200 Oceangate, Suite 100, Long Beach, CA 90802FLSA Status: Non-Exempt/HourlyGrade: H1Function/Department: Health Plan and Healthcare ServicesReporting to: Team Lead - OperationsPay rate: $17.50/hrRole Description: The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is critical to meeting productivity metrics and ensuring the timely and accurate processing of mail.Roles & ResponsibilitiesIdentify and coordinate mail according to guidelines.Maintain high level of quality production, meeting hourly KPI's.Perform electronic indexing.Scan processed documents.Create and validate envelope tracking and barcodes.Provide outbound customer service.Perform other duties as assigned.Expected/Key Results* Complete tasks in accordance with metric guidelinesQualificationsThe qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Education* High school diploma or equivalent requiredWork Experience* 1-2 years data entry and/or processing experience preferredCompetencies & SkillsAbility to type 35-40wpm, with 95% accuracyBasic computer literacy or ability to quickly learnAbility to work in a high-volume, fast-paced work environmentExcellent verbal and written communication skillsExcellent attention to detailAbility to maintain high levels of confidentialityAbility to work independently with limited supervisionAbility to effectively prioritize and multi-taskAdditional QualificationsAbility to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings and weekendsAbility to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirementsMust be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug testWork EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position may work remotely from home or onsite, exposed to moderate noise typical of a mailroom environment.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be able to regularly or frequently talk and hear, sit or stand for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally walk, climb stairs and lift up to 40 pounds.Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.