Credit Analyst (B2B Collections)

Job Summary JOB DESCRIPTION The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis.Job DutiesReviews past due accounts receivables daily for assigned accounts Manages collection activities, including, but not limited to, phone communications to customers to secure payment for assigned accounts and adjusting payment terms and/or schedulesAssesses and determines appropriate next steps in addressing delinquent accounts in an effort to establish a resolution involving satisfactory terms for all parties involved Documents the results of collection calls, and communicates progress of accounts to principals, engagement team and regional finance on a timely basisInteracts with key members of firm and client management to resolve billing disputes and service issuesReviews Dunn & Bradstreet reports to make a determination on accounts that require continued attention and focus due to poor credit history patterns with the firm and/or other vendorsAnalyzes stagnant accounts, and determines the need for escalation to a Finance Manager or Director for further actionUtilizes firm best practices to implement process changes to rectify service issues, including, but not limited to, recommending changes to customer payment terms or developing billing schedules based on a client’s cash flowOther duties as requiredSupervisory ResponsibilitiesN/AEducationQualifications, Knowledge, Skills and Abilities:High School Diploma or equivalent, required Associate’s or Bachelor’s degree in Accounting, Business Administration, or Finance, preferredExperienceTwo (2) or more years of credit / collections field experience, requiredPrior commercial (B2B) collections experience, preferredProfessional services firm experience, preferred License/CertificationsN/ASoftwareProficient in the use of Microsoft Office Suite, requiredOther Knowledge, Skills & AbilitiesExcellent verbal and written communication skillsStrong customer service skillsBasic negotiation skills Ability to work in a demanding environment Capable of effectively analyzing and resolving issues and questions in a professional mannerAbility to successfully manage multiple projects with an attention to detail while working independentlyKnowledge of firm’s collections procedures Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.National Range: $28.85/hr - $33.66/hrMaryland Range: $28.85/hr - $33.66/hrNYC/Long Island/Westchester Range: $28.85/hr - $33.66/hrAbout UsJoin us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves OnWelcoming diverse perspectives and understanding the experience of our professionals and clientsEmpowering team members to explore their full potentialOur talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunitiesCelebrating ingenuity and innovation to transform our business and help our clients transform theirsFocus on resilience and sustainability to positively impact our people, clients, and communitiesBDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more! Benefits may be subject to eligibility requirements.Equal Opportunity Employer, including disability/vetsClick here to find out more!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status."BDO USA, P.A. is an EO employer M/F/Veteran/Disability"