Senior Director of Revenue Operations - Adtech

Who We AreVerve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers – no matter the screen or location, no matter who, what, or where a customer is.With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at www.verve.com.About the roleThis role sits at the heart of Verve’s Marketplace team, supporting Sales, Finance, Marketing, and executive leadership to build and scale a world-class Revenue Operations function.We are looking for a hands-on RevOps leader who thrives in high-growth, evolving environments and wants to architect the function from the ground up. This is not a role for someone looking to inherit a mature team and existing infrastructure. It is an opportunity to build the operational foundation that powers Verve’s next phase of growth.You will own the operating cadence, forecasting rigor, CRM ecosystem, commercial processes, and cross-functional alignment that underpin Verve’s marketplace business. Acting as the connective tissue across go-to-market teams, you will help translate strategy into execution while driving operational discipline, data quality, and scalable systems.This role requires someone equally comfortable operating at a strategic level with executive stakeholders and rolling up their sleeves to improve workflows, optimise Salesforce, structure complex deals, and build scalable processes. Initially operating as a player-coach, you will have the opportunity to build and shape the RevOps team as the function grows.What you will doOperating Cadence & Cross-Functional AlignmentOwn the revenue operating cadence, including weekly pipeline reviews, monthly business reviews, and quarterly planning cycles across Marketplace Sales, Account Management, and FinanceServe as the connective tissue between Sales, Finance, and Marketing, translating go-to-market priorities into executable operational plansPartner with the CRO and SVP, Marketplace Strategy & Operations to build rigorous, data-driven forecasting models and improve forecast accuracy and pipeline predictabilityDesign and manage QBRs and business review processes, driving accountability and visibility across the revenue organisationDefine and enforce sales process standards, including stage definitions, deal exit criteria, and operational best practicesCRM Ownership, Analytics & ReportingOwn the CRM platform end-to-end, including administration, configuration, workflow design, governance, and continuous improvementDefine and enforce data quality standards across the Marketplace Sales organisation, ensuring strong pipeline hygiene and reporting accuracyBuild dashboards and reporting frameworks that surface actionable insights across pipeline health, win/loss trends, deal velocity, and revenue attainmentPartner with BI and Analytics teams to support deeper modelling and commercial analysisDevelop and operationalise a structured win/loss review process to inform go-to-market strategy and commercial prioritiesDrive CRM adoption and serve as the internal subject matter expert on platform capabilities and best practicesDeal Desk & Commercial OperationsServe as the operational lead for complex commercial arrangements, including pricing decisions, custom deal structures, rebates, incentives, and cross-product agreementsDesign scalable approval workflows and deal review processes that balance commercial agility with margin disciplinePartner with Legal and Finance to standardise contracts, templates, and approval frameworks across the organisationDevelop pricing guidance and discount guardrails that support consistency and operational efficiencyManage vendor and third-party relationships across the RevOps and commercial technology stackGovern partner and channel operational processes, ensuring compliance and scalable execution across agency, reseller, and strategic partner relationshipsSystems, Integrations & Process OptimisationOwn the operational integrations between Verve’s ad platform and the commercial technology ecosystem, ensuring clean and reliable revenue data flowsEvaluate, implement, and optimise tools across the RevOps stack, including CRM, sales engagement, contract lifecycle management, and integration toolingBuild and document repeatable, scalable operational processes across onboarding, forecasting, deal desk workflows, and reporting standardsPartner with Data Engineering and Analytics teams to support the infrastructure powering commercial reporting and operational insightsTeam Building & LeadershipOperate initially as a hands-on player-coach, owning RevOps directly while laying the foundations for future team growthDefine the long-term RevOps organisational structure and help recruit and develop future talentFoster a culture of analytical rigor, operational excellence, accountability, and cross-functional collaborationWhat we’re looking forSignificant experience in Revenue Operations, Sales Operations, or Commercial Operations within adtech, programmatic advertising, marketplace, or high-growth technology environmentsProven experience building and scaling operational processes, systems, and infrastructure in evolving organisationsStrong commercial acumen and understanding of marketplace revenue models and go-to-market motionsDeep experience with Salesforce and broader RevOps tooling, including reporting, workflows, integrations, and governanceStrong analytical and forecasting capabilities, with the ability to turn complex data into actionable business insightsExperience partnering cross-functionally with Sales, Finance, Marketing, Legal, and executive leadership teamsAbility to balance strategic thinking with hands-on execution in a fast-paced environmentExcellent communication and stakeholder management skills, with confidence influencing senior leaders and driving alignment across teamsHighly organised, detail-oriented, and comfortable operating in ambiguity while building scalable structurePrevious experience managing or mentoring teams is a plus, but this role requires a strong willingness to operate independently and build from the ground up initially