Audio Visual Technician

Position Summary: We are currently seeking an Onsite Audio-Visual Support Technician with strong customer-facing abilities. This candidate will support all audiovisual needs and end-user technologies for the Turnpike Enterprise Headquarters Complex in Ocoee, FL. This position will support all audiovisual needs and end-user technologies as well as provide services which include equipment installation, equipment set-up, testing, technical documentation, and training. Excellent customer communications skills combined with strong AV technical background required. This is not a Help Desk or Customer Support role handling calls for Network, Desktop, or other IT issues. However, knowledge in these areas as they relate to Audio Visual and video conferencing support is required. This position REQUIRES in-depth knowledge of AV technologies. Knowledge, Skills, and Abilities: The ideal candidate should possess the following:  Knowledge of Crestron, Biamp, Extron, Polycom & Cisco equipment  Crestron, Extron, and HTML 5 Experience preferred  Proficiency in Microsoft Office 365  Knowledge of multiple Virtual Meeting platforms such as Teams, Zoom, WebEx, Adobe Connect.  Excellent communication skills  3-5 years in an onsite client service role  Customer Driven  Detail Oriented  Time management and organizational skills  Analytical Problem Solver  Self-Motivated  Team Player Dimensions: Education: Associate Degree or Technical Institute Degree/Certificate in Audio-Visual technologies, or related fields. Or Equivalent work experience Experience: At least 3-years of customer facing experience and a minimum of 1-year IT-related experience. Complexity: Works independently or on a team. 10% Travel Job Type: Contract Pay: From $20.00 per hour Schedule: 8 hour shift Ability to commute/relocate: Ocoee, FL: Reliably commute or planning to relocate before starting work (Required) License/Certification: Driver's License (Required) Willingness to travel: 25% (Required) Work Location: In person