Facilities Specialist

At Milan Laser Hair Removal, were not just transforming skinwere transforming confidence. As the nations largest laser hair removal provider, were built on a culture of excellence, innovation, and a commitment to delivering a world-class experience for both our clients and our team.Were looking for a Facilities Specialist who thrives in a fast-paced environment, takes ownership, and is passionate about creating safe, seamless, and high-performing clinic environments across our growing footprint.About the RoleThe Facilities Specialist plays a key role in keeping our clinics running at their best. Youll oversee day-to-day facility operations, partner with vendors, and collaborate cross-functionally to ensure our spaces are safe, functional, and consistently deliver a best-in-class experience.This role is ideal for someone who is proactive, solutions-driven, and comfortable working independently while managing multiple priorities.Status: Full-time | SalariedLocation: Omaha, NE - Corporate Office (On-Site)What Youll DoOwn facility operations: Coordinate and manage maintenance across HVAC, plumbing, electrical, and general building systems to minimize disruption to clinic operationsLead vendor partnerships: Serve as the primary point of contact for vendors, ensuring quality, accountability, and cost-effective service deliveryManage work orders & maintenance: Prioritize and track requests, while proactively identifying trends and preventing recurring issuesSupport growth & innovation: Partner with Operations and Store Planning on new clinic openings, remodels, and refresh projectsCollaborate cross-functionally: Build strong relationships with internal teams to align priorities and deliver exceptional serviceRespond to the unexpected: Quickly assess and resolve urgent facility issues with professionalism and sound judgmentDrive continuous improvement: Identify opportunities to enhance processes, reduce costs, and improve overall efficiencyWhat You Bring3+ years of experience in facilities coordination, facilities management, or a related fieldStrong knowledge of commercial building systems (HVAC, plumbing, electrical)Experience managing third-party vendors and service providersExcellent communication and collaboration skillsStrong organizational and problem-solving abilities with keen attention to detailA self-starter mindset with the ability to thrive in a fast-paced, evolving environmentExperience with facility management systems or work order platforms (preferred)Exposure to commercial construction, renovations, or interior buildouts (preferred)Design experience (preferred)What Sets You ApartAt Milan, we look for people who:Are customer obsessed and committed to delivering a world-class experienceTake ownership and drive resultsEmbrace a growth mindset and challenge the status quoLead with integrity and foster a one-team mentalityUse data to inform decisions and continuously improveWhy Milan?Industry leader with rapid nationwide growthA culture that celebrates innovation, teamwork, and excellenceOpportunity to make a direct impact on the environments where our teams and clients thriveCompetitive compensation and benefits packageBenefitsMedical, dental, vision, disability and life insurance within 30 daysUnlimited PTO - work with your manager and take time as needed6 Paid holidays$50 cellphone stipend paid out monthly401k retirement plan with vested 4% employer match after 90 daysCareer advancement opportunities + Culture/environmentEmployees and their spouse or legal partner receive free laser hair removal servicesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.Equal Opportunity Employer#LI-EP1