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Key Account Manager
West Chester, OHMarch 31st, 2026
Key Account ManagerWe are seeking a highly motivated and experienced Key Account Manager to join our team to contribute to the continued success of the company. The ideal candidate will be responsible for managing key accounts, developing relations, and growing business opportunities within existing accounts.Position Responsibilities:Develop and maintain strategic relationships with C-level executives, directors, and onsite/location managers to drive sales at multiple levels within key accountsVisit key accounts on a quarterly basis to develop relations, understand customer needs, and identify opportunities for growthCommunicate customer needs, feedback and potential new business development projects to the internal teamAct as the customer advocate within the organization, ensuring that customer needs are met and exceededWork closely with the sales team to communicate customer needs without quoting responsibilityDevelop and implement strategic account plans to achieve sales targets and goalsCollaborate with cross-functional teams to ensure customer satisfaction and retentionMonitor market trends, competitive activity, and industry develops to identify potential opportunities and threatsQualifications and Skills:Bachelor's degree requiredFive plus years of experience in key account management, sales, or business development within the manufacturing industryStrong communication and interpersonal skillsProven track record of developing and maintaining relationships with key accountsAbility to analyze data, identify trends, and develop strategic plansExcellent negotiation and presentation skillsAbility to travel 50% of time
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