Housekeeping Supervisor

Primary Purpose of this PositionThe primary purpose of this position is to assist in supervising the day-to-day activities of the housekeeping department as directed by the Director of Environmental Services to assure that facility is maintained in a clean, safe and comfortable manner.Duties and ResponsibilitiesAdministrative FunctionsEnsure that the resident environment is safe, clean, comfortable and home-like.Oversee the housekeeping services necessary to maintain a sanitary, orderly and comfortable interior.Conduct routine housekeeping roundsCoordinate submission of work orders for housekeeping equipment requiring service or repair; ensure repairs follow manufacturer's recommendations.Maintain required records of work hours in collaboration with the human resources department.Coordinate housekeeping services with other departments to ensure that services are provided in an efficient and timely manner.Collaborate with the Administrator in the development of an approved department budget.Evaluate workflow practices to identify opportunities for increased efficiency and cost reduction.Contribute to the annual facility assessment by identifying tools, training or resources needed to conduct housekeeping services.Establish and implement operational policies and procedures for the department that meet current regulatory standards and best practices.Collaborate with the Infection Preventionist, vendors, consultants and maintenance in the selection of cleaning materials for linens, furniture, flooring and surfaces.Ensure that team members are trained and competent in the use of any equipment or chemicals; maintain current safety data sheets (SDSs)for all products and chemicals used in the department.Assume the administrative authority, responsibility and accountability of supervising the housekeeping department.Duties and ResponsibilitiesRepresent the housekeeping department and team members in the facility's committees including the risk management, safety and infection prevention.Personnel Functions Assign personnel to specific tasks in accordance with daily work assignments; verify quality of work.Conduct performance appraisals for team members providing accurate assessment of job performance and opportunities for improvement; develop performance improvement plans as appropriate.Assist in the onboarding process for new housekeepers, assign preceptor or mentor to assist with the orientation and training of housekeeping department personnel.Conduct progressive discipline as appropriate for violations of facility policies, resident rights or for other serious infractions which merit discipline.Interpret department policies and procedures to housekeeping team members as appropriate including training of staff or new housekeeping personnel on facility policy revisions.Review complaints/grievances of department personnel and provide recommendations and reports to the Director of Human Resources.Safety and Sanitation Functions Ensure housekeeping personnel use proper techniques for mixing chemicals.Ensure that all housekeeping personnel follow established facility policies governing the use of labels and SDSs.Ensure that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving heavy objects; ensure access to appropriate personal protective equipment (PPE)(i.e., goggles, etc.).Ensure that appropriate SDSs for chemicals being used by housekeeping personnel are on file and easily accessible; conduct random audits of SDSs to verify adherence to facility policies.Ensure that team members are trained and adhere to Life Safety Code, infection prevention and control and emergency preparedness and response programs as required by facility policies or regulation; document training as appropriate.Ensure that housekeeping personnel follow established facility policies governing the use/disposal of PPE and disposal of infectious wastes; collaborate with the Infection Preventionist.Ensure that housekeeping personnel follow established safety precautions when performing tasks and when using equipment and supplies.Duties and Responsibilities Report all hazardous conditions or equipment to the Administrator.Report occupational exposure incidents to the Administrator and assist team members with the competition of incident or accident forms as required; track Occupational Safety and Health Administration (OSHA)reportable events on OSHA form 300.Equipment and Supply Functions Ensure that an adequate supply of housekeeping supplies is maintained.Ensure that appropriate PPE is available and easily accessible to housekeeping personnel.Ensure that equipment is cleaned and properly stored at the end of the shift; keep all chemicals secure to prevent residents from accidentally accessing chemicals (i.e., dementia residents, etc.).EducationMust possess, as a minimum, a high school education or its equivalent.ExperienceMust be familiar with care of various types of floors, with cleaning materials, etc., and with cleaning and general housekeeping methods and equipment.