Quality Control Specialist

Join Personalizationmall.com, the world's leading manufacturer and retailer of personalized gifts, and embark on a rewarding journey where your efforts and dedication are celebrated! As a valued member of our team, you'll be part of an innovative company that thrives on bringing smiles and joy to people's lives through unique, personalized, one-of-a-kind gifts. At Personalizationmall.com, you'll have the opportunity to contribute to a dynamic and fast-paced industry, in an inclusive work environment, working with other passionate individuals like yourself. *1st Shift: 8:00am - 4:30pm * *Peak schedule varies* *ESSENTIAL DUTIES* * Monitor the quality standards via inspection of our manufactured product making sure it meets our customer expectations. * Approving acceptable items or enter defect details for replacement. * Operate the quality control desk receiving quality questions or concerns, routing these issues to Operations Management and other support teams for resolution. * Collecting data for cost, merchandising, planning etc. * Avoid waste and help create better efficiencies in the given areas. * Assisting the Quality Control Analysist complete their daily duties. * Cross training when require in the production floor *RESPONSIBILITIES* * Inspect and report quality issues. * Approve items that meet the quality standards expected by our customer. * Enter defect information into the quality monitoring system. * Perform all duties of the quality assurance personnel. * Diagnose problems and contact appropriate teams for support. * At peak times we operate 24/7 operation; the proper candidate must be willing to work on either shift to provide this coverage. * Communicate with the support teams needed to solve issues within a timely manner. * Communicate with the Operations team about all aspects or problems in the area. * Read, write and reply to all business emails and other forms of communication in English. * Perform additional as required. *REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:* * High School Diploma required. * Must read and speak English (Spanish is helpful) * Must be comfortable working with a computer. * Must be able to stand/walk for up to 10 hours. * Must be able to push/pull carts and totes up to 25lbs. * Strong communication Skills * Analytical skills * Planning and problem solving * Patience * Dependability * Teamwork The expected hourly pay range for this position is *$17.50 per hour*. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law. #INDPMALL Job Type: Full-time Pay: $17.50 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * Manufacturing: 1 year (Preferred) Ability to Commute: * Bolingbrook, IL 60440 (Required) Ability to Relocate: * Bolingbrook, IL 60440: Relocate before starting work (Required) Work Location: In person