Benefit Technology Specialist I, Employee Benefits

About HubIn a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.Position SummaryIn the Benefits Technology Specialist I role, the successful candidate thrives in a team environment supporting the Benefits Technology Team with a high volume of technical work assignments ranging in complexity, performing the following duties:Configure benefit administration platforms such as Ease, Employee Navigator, and other platforms supported by HUB International for new clients and for renewals/open enrollments with existing clientsCollaborate with Benefits Technology Team to complete build request workbooks for new builds and renewalsProject manage builds with various stakeholders by developing timelines and executing deliverablesTest new and existing system functionality to ensure accuracy of client system configurationProvide technical consultation to Producers and Service Team for prospects and clientsProvide client-facing and internal demonstrations of benefits administration platformsAudit platform builds, communicating findings and resolving errorsProblem-solve and troubleshoot technical issuesCommunicate with carriers and vendors for build mappingRun various reports, manage intake process and research service inquiresFactors For Success1+ years of Benefits/Account Management experience1+ years of related customer serviceBachelor’s degree is preferredLife & Health insurance license preferred or open to obtaining licenseExperience in benefits technology platforms, enrollment processes, EDI/API feeds are a plusStrong written/verbal communication skills and the ability to communicate with both technical and non-technical personnel. Ability to listen, clarify and respond well to questions.Strong analytical skillset and ability to effectively use data for strategyStrong attention to detail and accuracy/thoroughnessHigh level of productivity, reliability, responsibility, attendance, dependability and organizationAbility to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of qualityMust possess a passion for teamwork, client service and reaching business results through problem-solvingPosition is a hybrid role (3 days minimum in the office)WHY CHOOSE HUB?Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .EEOAA PolicyE-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.The expected salary range for this position is $60,000 - $70,000k depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.LIKE US SO FAR?Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: DiplomaHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.E-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.