New Development Sales Experience Coordinator

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.The Sales Experience Coordinator is a hybrid role at the intersection of luxury hospitality and high-performance sales operations. This individual serves as both the operational backbone of the Sales Department and one of the most visible ambassadors of the Club experience, embodying our mission of the relentless pursuit of excellence in all that we do.As the first point of contact for prospective buyers, members, and guests, this role curates seamless, elevated experiences—from initial inquiry through contract execution and beyond. Equal parts polished host and precision administrator, the Sales Experience Coordinator ensures that every interaction reflects the Club’s uncompromising standards and commitment to exceptional service.This role requires exceptional attention to detail, strong business acumen, and a refined instinct for anticipating needs and delivering thoughtfully elevated experiences.Key ResponsibilitiesSales & Member ExperienceServe as the primary in-office ambassador, delivering professional and personalized serviceCoordinate property tours, VIP visits, and membership experiencesMaintain knowledge of prospect and member preferences to enhance engagementEnsure sales and club environments remain organized, presentable, and guest-readySales Operations & AdministrationManage calendars, appointments, tours, and daily Sales Department operationsTrack leads, activity, and appointments within CRM systemsPrepare weekly reporting on lead flow and sales metricsSupport the sales contracting process, including preparing contracts, coordinating reviews, executing documents, and maintaining contract recordsMaintain organized document systems and support expense tracking, purchasing, and office budgetsCross-Functional CollaborationPartner with Marketing on collateral, campaigns, and eventsCoordinate with internal departments to ensure seamless prospect and member experiencesSupport planning and execution of sales events and activationsMinimum QualificationsBachelor’s degree in Marketing, Hospitality or related field preferred (or equivalent experience) 2–4 years of experience in luxury hospitality, sales support, or administrative coordination within a client-facing service environmentProficiency in CRM systems, Docusign, Google Workspace, and Microsoft Office Suite Exceptional organizational, time-management, and communication skills with the ability to convey information clearly and professionallyAdditional RequirementsAbility to lift up to 25 lbs and maintain client-ready office spaces.Occasional evening or weekend availability for events.Compensation: The base pay range for this position is $30.00/hr - $33.00/hr however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.Perks That You Need To Know AboutParticipation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.Do your best work, be your authentic self.At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.Notice for California ApplicantsLos Angeles County Fair Chance Notice