Luxury Spa Hospitality Concierge Franklin - Full Time

Spa Concierge / Front Desk Hospitality At Woodhouse Spa Franklin, we don't just schedule appointments — we curate moments of calm, care, and connection. Every guest who walks through our doors is seeking restoration, and your presence sets the tone for their entire experience. If you love creating welcoming environments, anticipating needs, and delivering polished, heartfelt service, we'd love to meet you. About the Role As a Spa Concierge, you are the warm welcome, the steady guide, and the lasting impression. You'll orchestrate each guest's visit with grace, efficiency, and authentic kindness. What You'll Do • Greet guests with warmth, confidence, and professionalism • Create a seamless, serene check-in & check-out experience • Thoughtfully recommend services, enhancements & retail • Maintain a calm, clean, beautifully organized front desk • Support promotions, events & guest engagement What Makes You a Great Fit • 1+ year experience in hospitality, spa, salon, or guest service • Comfortable with scheduling systems & POS technology • Naturally friendly, polished & guest-focused • Detail-oriented, proactive & composed under pressure • Passion for wellness, beauty & luxury experiences • Weekend availability & team-first mindset • Professional communication & presentation Why You'll Love Working Here Stunning, luxury spa environment Positive, supportive, team-centered culture Competitive compensation + spa perks Growth & advancement opportunities A workplace that truly values hospitality & heart Wellness begins with you. Join a team where kindness, professionalism, and elevated service create unforgettable guest experiences. Woodhouse Spa – Franklin Apply today — we're hiring ASAP Compensation: $17.00 - $19.00 per hour