Cafe Shift Leader (Full-Time)

Job TypeFull-timeDescriptionCOLECTIVO COFFEE JOB DESCRIPTIONTitle: Café Shift LeaderDepartment: RetailReports to: Café ManagerStatus: Full TimeExempt: Non-ExemptPOSITION SUMMARYThe Café Shift Leader will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee's Mission and Values, under the supervision of the Café Manager.SPECIFIC RESPONSIBILITIESDeliver café's positive financial results in accordance to budget.Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.Delegate specific responsibilities using Café Functional Architecture Model. • Ensures the café's coffee, food and administrative functions provide a remarkable customer experience with Colectivo's people, products and environments.Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.Perform other duties or projects as assigned.RequirementsEDUCATION/QUALIFICATIONSCollege degree in a business-related field and/or a minimum of 6 months work experience in a hospitality setting and/or a supervisory role.REQUIREMENTSProficient skill level for POS and computer programs.Knowledge of basic mathematics for business usage.Availability and flexibility for schedule that includes evenings, weekends and holidays. • Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs. • Ability to see, read and write in English.Completed Colectivo Café training programs - Register, SB, 300 level bar certification, New Hire Orientation.Wage includes an average tip of $7.00 per hour. Tip amounts are not guaranteed. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service.Salary Description