Payroll Specialist

Position Summary Accountable and responsible for accurately producing payroll for clients. Contacts and assists clients in process of obtaining information for payroll production and tax related issues; verifies totals, responds to/resolves client questions and problems and delivers quality customer service. DUTIES AND RESPONSIBILITIES This document describes typical duties and responsibilities and is not intended to limit management from assigning other job duties as required. Maintains a base of payroll clients. Contacts clients as required to obtain payroll data including but not limited to salary adjustments, special payments, tax allocations and employee deductions. Analyzes, prepares and inputs payroll data via automated system to produce accurate and timely payroll. Stays abreast of the payroll processing system and changes in wage and tax laws. Maintains client files. Effectively responds to client questions by properly researching and resolving issues. Establishes and maintains a positive working relationship with clients, agencies and coworkers to promote a quality service image. REQUIRED COMPETENCIESBasic understanding of payroll processing Proficiency in Microsoft Word, Excel and Outlook Ability to draft and deliver clear written and verbal communications Good time management skills Strong customer service orientation Excellent attention to detail Accurate, efficient data entry skills Works well in a team environment Ability to maintain focus with frequent interruptions Excellent problem solving skills Ability to organize and prioritize work EDUCATION AND WORK EXPERIENCEHigh School Diploma with a proven ability in data entry, customer service and problem resolution or associate's degree (A.A) or equivalent from two-year college or technical school; or equivalent combination of education and experience. Job Type: Full-time Required education: High school or equivalent Required experience: Payroll: 1 year