Systems Engineer

CyberLogitec is an IT solution provider specializing in the Maritime, Port and Logistics industry. With years of experience and knowledge in the industry, CyberLogitec works with top global shipping lines, terminals, and freight forwarders to enhance worldwide business standards. Our Long Beach based Infrastructure team works with some of the largest terminal operators in the world on some of the busiest facilities in the United States. We’re expanding our presence and building up our team to help resolve the different technological and business challenges in the industry. We are seeking a full-time Systems Engineer who will be responsible for the maintenance, configuration, and reliable operation of information technology systems to support the needs of our organization and customers. Responsibilities As the Systems Engineer, you will: Maintain and monitor essential IT operations and systems including servers, laptop and desktop computers, security tools, applications, email systems, software, and hardware Deploy and manage Windows patches at least once a week, during early morning hours Manage Active Directory, Exchange Server, Office 365 Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform routine/scheduled audits of the systems, including all backups Interact with the help desk and other teams to assist in troubleshooting, identifying the root cause, and providing technical support when needed Required Qualifications 1-3 years of experience in system administration System administration and IT certifications in Linux, Microsoft, or other network related fields is a plus Working knowledge of virtualization, VMWare, or equivalent Strong knowledge of systems and networking software, hardware, and networking protocols Experience with Python, PowerShell, and other scripting languages is a plus Experience with Ansible and Terraform, or similar Infrastructure as Code (IaC) tools, is a plus Excellent customer service and troubleshooting skills Effective written and oral communication skills Able to work weekends and evenings/late hours as needed Job Type: Full Time, Regular Location: Long Beach, CA (On-site) Working Hour: Mon-Fri, 8:00 AM to 5:00 PM Travel Requirement: