Desktop Support

LOCAL CANDIDATES ONLY. CONTRACT TO PERMANENT POSITION My client is an Electronic Medical Record company, and they are tasked with supporting Desktop Support needs for a medical organization. Must Haves: strong PC hardware knowledge basic network troubleshooting skills SCCM Experience, (imaging pc's) basic knowledge of active directory ability to install software from simple to moderate complexity Working in enterprise environment strongly preferred Clients Job Description: Please note the Desktop Support Analyst role requires a professional committed to success who has excellent client-facing skills and can identify a path for enabling best practices for the enhancement of the Desktop Support team. Average work week is 40 hours per week and about 1 week per month as an on-call resource. BASIC REQUIREMENTS, KNOWLEDGE, AND SKILLS Excellent written/verbal communication and organizational skills Ability to work independently with minimal oversight Be able to prioritize workload and perform in a fast-paced and challenging environment 3+ years of experience supporting desktop/server operating systems and technologies such as Active Directory, DNS, Exchange, and Microsoft Office Suite, Web Browsers, etc. Comprehensive knowledge of Microsoft Windows 10 Solid understanding of Active Directory Ability to support Microsoft Exchange Basic networking understanding (small and home office networks, VPN, etc.) Ability to recognize, evaluate, and resolve problems effectively Able to analyze complex business problems, propose effective solutions and understand and apply business vision and direction Participating in team discussions and planning via Microsoft Teams on your desktop and cell phone Working Arrangements: Will require after hours on call support Work is performed in a standard hospital environment with minimal exposure to health or safety hazards #Workwolf