Customer Relations Representative - American Family

Full timePerformance-based commission structure401(k) retirement plan with employer matchMedical insurancePaid Time Off (vacation, sick, and personal days)Paid company holidaysClear career advancement paths to support long-term growthCompany eventsJOB DESCRIPTION:As a Customer Service Representative with Jennifer Conoryea American Family Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.RESPONSIBILITIES:Answer phone calls and provide policy information.Assist customers with policy changes and updates.Process insurance requests and follow up with customers.Maintain accurate records of customer interactions.QUALIFICATIONS:Communication and customer skills.Detail-oriented and able to multitask.Previous customer service experience preferred.Compensation -Base salary: $55,000–$70,000 .Variable compensation: $10,000–$25,000+.Compensation is tied to performance, with strong earning potential for top producers