Cashier Host- Part Time- Chop, Block & Brew (Harrah's Ak-Chin Casino)
Occupations:
Hosts and Hostesses, Restaurant, Lounge, and Coffee ShopWaiters and WaitressesDining Room and Cafeteria Attendants and Bartender HelpersCashiersFast Food and Counter WorkersIndustries:
Gambling IndustriesRestaurants and Other Eating PlacesAutomotive Parts, Accessories, and Tire RetailersWarehousing and StorageGasoline StationsJob SummaryThe Host/Cashier maintains a high energy level, seats guests in the restaurant and handles transactions as a cashier and handles all monies in the cash register. The Host/Cashier ensures smooth operation of seating flow and guest transactions.How You Will Create the ExtraordinaryProficient in the operating functions of cash register and micros computers for all food outlets.Maintains expected service levels, ensures all revenue is accurately handled and internal controls during system outages.Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees.Accurately manages and delivers comps to guests.Differentiate guest service and give priority service to the appropriate tier leveled player during cash and seating transactions.Ensure tables are clear, appropriately set up and presentable for guests to be seated prior to being seated.Presents an impressionable persona when greeting guests and during their departure.Presents customers their menu and informs and up-sells any specials/Chefs feature with enticing verbiage.Engages guests in conversation during seating and/or register transactions.Handles and solves any concerns and questions from guests.Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same.Adheres to regulatory, departmental and company policies.Keeps designated working area clean and organized and assists in maintaining cleanliness of dining room.Observes all safety rules and regulations.Make sure all areas assigned are clean and free of debris.Always maintain proper food levels to ensure that all guests receive high quality products as defined by company standards.Always maintains a visible positive attitude and greets everyone with a smile and says their department signature greeting.All related jobs are performed in accordance with departmental and Caesar's policies, practices and procedures as defined by the Executive Chef and the company's standards of excellence.Appropriately reserves and manages guest bookings/reservations.Manages the flow of business and seats the restaurant in rotation regardless of business volume.Works closely with servers, bussers and management to ensure quality of food, the dining experience and guest satisfaction.Ensures accurate set up for accommodating large groups/parties.Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, assisting buss person and servers as necessary...Other duties as assigned.Accurately obtains vital information from guests to communicate with management and casino hosts.Upholds standards of dining room ambiance and atmosphere.What You Will NeedThree months' previous experience as a Host/Cashier is preferredHigh School diploma or GED equivalent is preferredMust be able to communicate in a clear and concise mannerMust be able to get along with co-workers and work as a teamMust present a well-groomed appearanceMust have speed and accuracy to maintain maximum efficiencyMust be able to read, write, speak and understand EnglishMust have a sense of urgency and react to changing business demandsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessPossess the ability to professionally handle high pressure and difficult situations.Must be able to maneuver to all areas of assigned restaurant throughout entire shiftMust be able to work at a fast pace and in stressful situationsMust be able to respond to visual and verbal cuesMust be able to stand on feet for prolonged periods of timeMust be able to maneuver around in a kitchen settingMust be able to work on a computer for long periods of timeMust be able to work in a noisy environmentMust be able to respond to visual and aural cues.Job InfoJob Identification 83780Job Category Food and Beverage & CulinaryJob Schedule Part timeLocations Harrah's Ak-Chin