VP, Revenue Operations

Job Description:Run Revenue OperationsBe accountable for the end-to-end operational infrastructure across Sales Ops, Marketing Ops, Customer Ops, Creator Ops, Enablement, and Dev & Integrations, leading the team that deliversOwn outcomes for pipeline mechanics, forecasting, territory design and assignment, lead routing, and deal operations across enterprise, mid-market, and growth segmentsDrive accountability for renewal and expansion operations across the client lifecycle, partnering closely with Client Services and Creator SuccessEstablish and maintain the operational cadence (weekly performance reviews, monthly business reviews, quarterly planning cycles) with rigor and consistencyServe as the senior operational partner to the CRO, CMO, CFO, and cross-functional leadership on go-to-market executionOwn revenue enablement strategy, ensuring sellers and go-to-market teams have the tools, content, training, and operational support to perform at their bestRepresent revenue operations at the executive table and in board-level operational narrativeTransform How We OperateBe accountable for the tech stack (Salesforce, HubSpot, Clay, ChiliPiper, Nooks, Chorus, and more)Evaluate what's working, what's redundant, and what needs to changeDrive system consolidation, migration, and implementation projects that improve data quality, reduce operational friction, and unlock new capabilitiesChampion the redesign of processes that have scaled past their original design, from lead-to-opportunity handoffs through campaign operations workflowsDrive adoption of AI-powered workflows, automations, and agent-assisted processes that accelerate the team and the functions it supportsPartner with the Director of Enterprise Data to ensure operational systems feed clean, structured data into the business intelligence and AI infrastructure layersDevelop and own a forward-looking operations roadmap that aligns to company OKRs and the broader AI transformation strategyLead the TeamManage and develop three direct reports: a Principal RevOps Manager, a Director of Creator Operations, and a Head of Sales Enablement, each with established teams and domain expertiseOwn the operating model for revenue operations, including org design, hiring roadmap, and how the function evolves as the business scalesSet clear priorities across six sub-functions running concurrent workstreams in a fast-moving environmentBuild a culture of operational excellence, intellectual curiosity, and continuous improvementSet strategic direction while staying close enough to the work to unblock problems, pressure-test decisions, and maintain credibility with your teamRequirements:10+ years of progressive experience in revenue operations, sales operations, or business operations at a SaaS, marketplace, or technology company5+ years leading operations functions at the senior manager, director, or VP level, including experience managing other managers and directors (manager-of-managers scope)Prior experience as a VP or senior-most operations leader at a high-growth technology company, or clear readiness to step into that level of responsibilityDeep expertise across the full RevOps stack: pipeline management, forecasting, territory design, lead routing, renewal operations, and marketing operationsExperience in revenue enablement: building or overseeing the programs, content, and operational support that make go-to-market teams effectiveProven experience evaluating, implementing, and rationalizing technology platforms. You've made hard calls about what to consolidate, migrate, or retireHands-on proficiency with Salesforce at an advanced level; experience with HubSpot, marketing automation, and sales engagement platformsDemonstrated use of AI tools in your operational work: concrete examples of building workflows, automations, or analyses using AI (Claude, ChatGPT, agent frameworks, or equivalent), beyond theoretical interestStrong financial acumen. Comfortable with bookings forecasting, ARR/MRR modeling, and unit economicsExperience operating across multiple segments (enterprise, mid-market, SMB/growth) and multiple GTM motionsExecutive presence and exceptional stakeholder management across C-suite, board, sales, marketing, and services teamsA bias for action and comfort with ambiguity in a high-growth, fast-evolving environment.Benefits:Permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.