Shipping Supervisor
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Who We Are Founded in 2013, Second Life Mac (SLM) connects people with quality technology through affordable and sustainable Apple device solutions. Recognized for our leadership in Apple device buybacks, we’re driven by innovation, operational excellence, and continuous improvement. About the RoleThe Shipping Supervisor is responsible for overseeing daily shipping, receiving, and logistics operations within the warehouse. This role ensures accurate, timely, and efficient movement of devices and inventory while leading a team responsible for outbound and inbound shipment execution. The ideal candidate is organized, detail-oriented, and experienced in managing shipping workflows within a fast-paced production or warehouse environment. Key Responsibilities Supervise daily shipping and receiving operations Lead, coach, and support shipping and logistics team members Ensure accurate packaging, labeling, and shipment processing for outbound orders Monitor shipping schedules and coordinate carrier pickups and deliveries Maintain inventory accuracy and proper documentation for incoming and outgoing devices Ensure shipping workflows meet productivity, accuracy, and turnaround goals Resolve shipping discrepancies, delays, and operational issues as they arise Enforce company safety standards and shipping procedures Collaborate with operations and inventory teams to maintain workflow efficiency Assist with process improvements to improve shipping accuracy and throughput Qualifications 2+ years of supervisory or team leadership experience in shipping, logistics, or warehouse operations Strong organizational and time-management skills Experience with shipping systems, inventory systems, and warehouse workflows Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment Strong communication and problem-solving abilities Proficiency with Microsoft Office and operational software systems Experience in consumer electronics, refurbishment, or distribution environments is a plus