Warehouse Lead
DescriptionAt American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Warehouse Lead is a key leader assisting the Warehouse Operations Manager to meet that goal. The Warehouse Lead is responsible for people development, expense management and driving the operational aspects of the business. This role has a broad range of responsibility and reports directly to the Delivery Center Warehouse Operations Manager.Some of the functions the Warehouse Lead will perform:Train and support through hands on teaching and coaching using our Company values
Executes and supports daily prepping and truck staging of merchandise for home delivery
Ensure truck prepping lanes are accurate and ready for loading
Ensure accuracy of physical and digital inventory locations
Ensure proper execution of Standard Operating Procedures related to the inventory process
Oversee the process of prepping and loading trucks
Communicate line damages to Office Operations Supervisor to ensure relay to customer and appropriate documenting of issues
Manage and train for a uniform and consistent wrapping process for all stock
Drive damage prevention by communicating damage data and coaching to team members on root cause
Ensure that safety requirements (proper belts, safety glasses, etc.) are in place daily with team
Achieve operational excellence via execution of the company standards to keep a clean, well-organized facility
Embody our values: Serve Others and Own it. You will:Be a team member that Serves Others, meaning you get enjoyment out of seeing other people succeed. You put team goals first. You display strong people skills, such as empathy, selflessness and good listening
Be someone who Owns It, meaning you take ownership and responsibility for our shared success. You are someone who proactively identifies and solves problems
RequirementsThe ideal candidate will have among other skills and abilities:High school diploma or general education degree (GED); or equivalent combination of education and experience
Ability to lead and motivate teams
Prior experience of leading teams of up to 10 associates preferred
Ability to assess talent and coach
Ability to effectively delegate, follow up and communicate with all levels in the Delivery Center
Knowledge of furniture delivery standards preferred
Flexibility to accommodate needs of business; include evenings and weekends
Track record of serving others and putting team goals first
Owners mindset; takes ownership over everything within scope of responsibility while empowering others to do the same
Embody an Adventure guide; passion for the business, bringing curiosity and innovation to the job
Proactive approach; identifies and solves problems
Adaptability; flexible to changing market forces and shifting priorities
Desire to continuously improveIf you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.