Order Processing & Shipping Associate

*Customer Support Specialist /Office Assistant (Immediate Opening)* *Company: Advanced Chemblocks Inc* *Location:* Hayward, CA *Industry:* Pharmaceutical & Biotech (Laboratory Chemical Reagents & Services) Advanced Chemblocks Inc. is a global supplier of laboratory chemical reagents and services to the pharmaceutical and biotech industries. We are seeking a temporary *Customer Support Specialist / Office Assistant* to join our Hayward, CA team to cover the absence, This position will begin as an hourly role. This is a temporary coverage position supporting daily office operations. The assignment’s duration will depend on coverage needs. It starts with 6-8 hours per day base, with the potential to transition to a full time position. Permanent employment is not guaranteed. The selected candidate will work closely with other team member to support daily office operations and customer service activities. *Key Responsibilities* * Process customer purchase orders and enter them into the system * Prepare various shipping documents, including packing lists and FedEx/UPS labels * Communicate with customers via email and phone regarding order status and general inquiries * Collaborate with a teammate to prepare documents required for shipments * Send invoices to customers after shipping, when needed * File and maintain organized records and documentation * Assist with light packing (small FedEx/UPS packages only) * Support other office tasks as needed *Position Requirements* * College degree preferred; high school diploma acceptable * Excellent organizational skills and strong attention to detail * Ability to multi-task in a fast-paced environment * Good interpersonal and communication skills * Strong team player with a quick learning ability * Proficient with common office software (e.g., Microsoft Office, email tools) * Good typing speed * Positive attitude, dependable work ethic, and open-minded personality * 2–3 years of work experience preferred * Compensation will be based on experience *To Apply* If you believe you are a good fit for this role and would like to join us, please email the following: * A cover letter introducing yourself * Your resume * Your expected salary *Please apply by email only. Do not contact our office directly.* We will reach out to qualified applicants to arrange interviews. Pay: $21.00 - $28.00 per hour Expected hours: 20.0 – 40.0 per week Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off Education: * Associate (Preferred) Experience: * Office: 2 years (Required) Work Location: In person