Bail Coordinator

Bail Coordinator No prior bail bond experience required About the Position: This position combines customer service, administrative support, and client coordination in a fast-paced bail bond office. You'll work directly with clients, families, jails, and office staff to help move bonds through the process while providing professional service during stressful situations. This is not a desk job where every day looks the same. Successful candidates are adaptable, able to think on their feet, stay organized, and manage multiple priorities throughout the day. Duties of a Bail Coordinator, are but not limited to: Making and answering phone calls Provide excellent customer service Posting bonds at jails Assist office staff with day-to-day duties All other duties assigned What Success Looks Like: Providing excellent customer service to clients and families Managing a high volume of calls and client interactions Being detail-oriented and organized Taking initiative and following tasks through to completion Working effectively with a team in a fast-paced environment Qualifications (Please read) MUST be able to Pass California Background Check (For State License) Must be professional, punctual, reliable, and have a positive attitude. Ability to learn quickly Ability to make and handle a high call volume. Ability to maintain a strong sense of urgency and problem-solving skills. Prior office experience required. No prior Bail office experience required; training will be provided Excellent written and strong verbal communication skills/customer service. Proficient in computer skills including typing, utilizing software programs and Windows. Must be 18+ or older Bilingual: Spanish Speaking Preferred High School diploma or equivalent Job Type Full Time Must have a flexible Schedule to be able to work day shifts and evening shifts Must be able to work weekends and holidays Growth Opportunities: No prior bail bond experience is required. We provide hands-on training to help you learn the industry. We believe in promoting from within and provide opportunities for advancement into Licensed Bail Agent and other senior roles for high-performing team members. Compensation: $20-$26+ an hour (Based on Experience) We offer a friendly and professional work-environment Health Insurance Dental and Vision Insurance Life Insurance Conditions apply Job Type: Full-time Job Type: Full-time Pay: $41,600.00 - $54,080.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you a licensed Bail Agent? Please answer yes or no. Are you available to work weekends ? Answer yes or No Are you available to work evenings? Answer yes or no Experience: Call center: 2 years (Required) Language: Spanish (Preferred) License/Certification: Bail License (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person