Technical Support Specialist

We're hiring on behalf of a Haystack partner!The Role Provide high-priority technical systems infrastructure support and identity management administration Perform advanced incident engineering for a mission-critical program Serve as the primary technical owner for high-priority user administration and critical account infrastructure Resolve complex workstation network topology and configuration problems for priority personnel Administer enterprise software deployments and author internal technical engineering proceduresWhat You'll Need 3-5 years of experience in user support or a related field Current DoD 8570 IAT Level I certification (e.g., A+ CE, Network+ CE) Advanced proficiency in Windows operating systems Active administration knowledge of Active Directory and Azure environments Ability to perform root-cause analysis and implement remediationWhat's On Offer Opportunity to work on a mission-critical program Hybrid work arrangement Competitive hourly rateApply via Haystack today!