Medical Office Receptionist

Moukdad Medical is a growing primary care office focused on thoughtful, compassionate and detail-oriented patient care. We are looking for someone professional, organized, dependable and motivated to join our team in a front desk/reception role with opportunities to learn additional clinical workflow responsibilities over time. This position is ideal for someone who enjoys working with people, takes pride in accuracy and organization and understands the importance of creating a positive patient experience from the moment someone walks through the door. Responsibilities Greeting patientsAnswering phones and assisting patients professionally Scheduling appointments and documenting visit reasons accurately Confirming appointments and updating appointment statuses Checking patients in and out Verifying insurance eligibility and obtaining/confirming patient insurance informationScanning/uploading IDs, insurance cards and patient forms into the EMRManaging tasks and electronic To Do’s throughout the day Maintaining accurate patient information and documentation Providing Spanish-English translation for patients during visits and throughout office interactionsAssisting the provider with communication for Spanish-speaking patientsHelping patients understand instructions, scheduling, referrals and office processesAssisting with patient flow and room turnover Keeping the office clean, organized, and prepared throughout the day Supporting overall office operations and teamwork Preferred Qualities Fluent Spanish speaking is REQUIREDStrong communication and interpersonal skillsStrong attention to detail Professional communication skills Reliable and punctual Organized and proactive Comfortable multitasking in a fast-paced environment Willingness to learn and take initiative Friendly and patient-centered attitude Ability to work collaboratively as part of a small team Experience Previous medical office experience is preferred but not required for the right candidate. We value professionalism, work ethic, communication, and the ability to learn. Bilingual candidates are encouraged to apply. About Our Office At Moukdad Medical, we aim to create an environment where patients feel welcomed, listened to, and cared for. Every detail matters, from communication and organization to cleanliness and follow-through. We are building a team that takes pride in delivering a high standard of care and professionalism every day.