Website Developer/IT Support

GENERAL DUTIES: User support for hardware, software, connectivity issues (Internet, network, email, etc.) User support for IP based devices (ex. VOIP phones, printers, etc.…) User training as needed Assist in deployment of hardware, software, and systems resources Assist in maintaining computerized production floor equipment Assist in maintaining IT Department resources Assist in meeting audit requirements (log analysis, assuring backup integrity, documentation, etc.) Respond to out-of-band tasks both during regular hours and on-call Documenting issues and remedial actions as needed · Web development/maintenance activities responsibilities Additional duties as required. JOB QUALIFICATIONS: High school diploma and either technical training or technical education specializing in IT related field. Must display functional knowledge and troubleshooting capabilities in a Windows Server Active Directory domain environment. General knowledge of IT, PC maintenance, Network Operations, Printers, and various IP based technology. Experience with current and recent Microsoft Operating Systems, NetSuite, Office Suites, and “best practices” security knowledge required. Installation, repair, and wiring of computer equipment. Accurately update help desk software to track incidents and resolutions. Coordinate support between third-party support vendors and devices. Self-motivated. Must be able to work independently and efficiently to meet deadlines. Work must be performed at a high-quality level. Sustained dependable attendance. Cooperation with others in team environment for cross training and conference on operational issues. Initiative in learning and changing work methods to accomplish assigned tasks on a timely basis. Must have excellent problem-solving skills, with a strong sense of urgency and strong attention to detail. PHYSICAL DEMANDS / WORK ENVIRONMENT: Regularly required to sit for long periods of time. Regularly required to talk or hear. Regularly required to walk up and down stairs. Regular use of hands and tools. Regularly lift and/or move up to 20 pounds. Job Types: Full-time, Permanent Pay: From $25.00 per hour Expected hours: 40.0 per week Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person