Analyst, Club Business Operations New York, New York
Major League Baseball's Office of the Commissioner is seeking an Analyst to join its Club Business Operations (CBO) team. This position will be a key liaison between the League office and MLB Clubs, leveraging strategic insights, data analytics, and industry best practices to drive revenue, fan engagement, and operational excellence across all 30 Clubs. The Analyst will work cross-functionally with Sponsorship, Ticketing, Finance, Marketing, and Product to serve as an active voice for Clubs in shaping and operationalizing League-wide strategic initiatives. The ideal candidate is not only capable of analyzing and interpreting data but can also synthesize and communicate complex concepts and findings to a variety of audiences. This role requires strong relationship-building and stakeholder management skills, the ability to own projects from inception to execution, and an entrepreneurial mindset.
Position is based in New York, NY, requiring five days a week in office with up to two remote days per month.
Responsibilities
Lead and/or support benchmarking efforts that explore, evaluate, and recommend best-practice strategies across fan development, revenue, and operational excellence for all 30 Clubs
Perform detailed quantitative (e.g., market analyses, consumer trends) and qualitative (e.g., case studies) analyses and develop actionable recommendations for MLB Clubs to drive revenue growth and fan engagement
Develop analytical approaches to transform complex data into thoughtful, actionable insights
Build strong relationships and collaborate with team members across multiple functions at both the League and Clubs (e.g., Ticketing, Sponsorship, Marketing) to identify high-potential opportunities, source data/resources, and align strategies
Communicate effectively, both orally and in writing, to a broad range of audiences at the League and at Clubs, including senior executives
Qualifications & Skills
Bachelor's Degree
2 – 4 years of experience in Consulting, Finance, Strategy, or related field
Experience in Sports and/or Media & Entertainment a plus
Superior critical thinking, analytical, communication (written and verbal), and presentation skills
Exceptional data evaluation skills with the ability to interpret information from various sources and offer creative, practical, actionable insights
Ability to work cross-functionally, prioritize, and multi-task, often in an ambiguous environment
Strong interpersonal skills and demonstrated ability to interact effectively with all levels of an organization
Excellent teamwork, leadership, organizational, and time management skills
Advanced proficiency in Microsoft Excel and PowerPoint; SQL experience preferred
Well-organized and detail-oriented
Equally comfortable driving analyses or receiving direction, leading or contributing as appropriate, driving conversations or supporting as necessary
Salary Range: $80,000 – $95,000 (Base Salary) + Bonus
Colorado residents: Colorado-based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
MLB is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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