Service Advisor

Gillman Service Advisor The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman is one of the largest dealerships in Texas, and has also been a proud recipient of the Houston Chronicle's Top 100 Workplaces 10 years in a row!RESPONSIBILITIES TO INCLUDE:UCS computer system experience helpfulGreet Customers in a professional mannerPerform thorough walk-around inspection of vehiclesAccurately record customer concerns, and relay this information to technicians accuratelyHelp customer maintain their vehicle by outlining, and selling needed maintenance interval repairsKeep customers informed of vehicles progress while in shopNotify customers of changes in promise timesInform customers of future maintenance needsPerform active delivery of finished vehicles, with through explanation of work, and chargesComplete all work according to the applicable safety requirements and published proceduresProduce quality work that evidence pride of workmanshipExplains technical diagnoses and needed repairs to non-mechanical individuals which may include other teammates and customers as required Job RequirementsREQUIREMENTS:Valid TDLClean driving recordPass drug testTwo year minimum experience (optional/dep. on hiring manager)BENEFITS:Medical401KDrug Free work environmentMonthly training classesEOECompany OverviewSince 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 80 years of success, the Houston-based automotive group has 11 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Acura, Honda, Mitsubishi, Nissan, Chevrolet, GMC, Chrysler, Dodge, Jeep, and Subaru.The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 80 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business.