Technical Trainer/Course Development [1396]
About:Full-time positionLocation: San Jose, CA The Role:Based in our San Jose office, you will develop and deliver training on industrial products (photolithography equipment). Not only will you prepare lesson plans, but also partner with customers and internal members to implement training as well as maintain equipment in the cleanrooms and training facilities to ensure equipment availability for training and demonstrations.This is an exciting opportunity to combine your technical expertise with your course development and training skills.This position requires full-time presence at your assigned office(s)/worksite(s)/territory.Responsibilities:Conduct user training on Photolithography products both in-house and at customer sitesProvide classroom and laboratory training for internal and external customer training courses that includes but not limited to operation, preventive maintenance, application, and installation aspects of Canon photolithography equipmentDevelop new internal and external technical materialsRevise existing internal and external technical materials to ensure technical materials are current and accurateVerify accuracy of technical procedures to support field service technicians and customer needsProvide detailed presentations on technical topicsResponsible for operation, and maintenance of the training facilities and training equipment and preparation of the instructional site in the San Jose facilityParticipate in discussion groups as needed, to share technical information and improve technical knowledge of less experienced colleaguesContact customers to discuss training needs and acquire feedback from customers on current training programs and systems Qualifications:Requires a Bachelor's degree in a relevant technical field or equivalent experience and 3-5 years of related work experienceSemiconductor equipment, maintenance knowledge preferred, photolithography equipment knowledge helpfulPrior experience as a technical trainer preferredMay require up to 50% travel within the US (valid driver's license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policiesAbility to work flexible shiftsProficiency with Word, Excel, and PowerPoint Physical Demands & Work Environment The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.Working in office environment and also in cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)Must HaveInstructor experienceBachelor's degree in a relevant technical field or equivalent experience and 3-5 years of related work experience.Field Service expSemiconductor process related expSemiconductor industry experienceExperience - Hardware technical background (robot replacement), Hands on experience Additional InformationTrain customers and Eng. techsClean room, fab environment or physics backgroundUnderstand technology to explain the informationWork on equipment for troubleshooting, engineering background with trainingHand tools, mechanical/electrical,Classroom setting, clean room for training. Mostly in person training, some virtual70% training/30% course development30% travel - 80% of it is domestic (1 week or more per month). Domestic or intl trips 1-2 weeks long. Intl only 1-2 x year