Production Manager – Disaster Restoration & Reconstruction

Lyon Restoration, IncProduction Manager Disaster Restoration & ReconstructionLocation: Half Moon Bay / Coastside, CACompany: Lyon RestorationJob Type: Full-TimeAbout Lyon RestorationLyon Restoration is a locally owned, independent disaster restoration company serving the Coastside and surrounding Peninsula communities, including San Francisco. We specialize in water, fire, smoke, and mold damage mitigation and reconstruction.We're hands-on, accountable, and deeply committed to helping people in crisis while delivering elite-level service and craftsmanship.The OpportunityWe're looking for a Production Manager who can own the execution side of the business--someone who thrives in fast-paced environments, leads teams with confidence, and ensures every job runs efficiently, profitably, and at a high standard.This role is critical. You are the bridge between sales, estimating, field production, and customer experience.If You're Someone WhoTakes pride in running tight, profitable jobsHolds teams accountable without losing cultureUnderstands both mitigation AND reconstruction workflowsWants to help scale a growing companythis is your seat.Key ResponsibilitiesProduction OversightManage all active jobs from kickoff through completion (mitigation + reconstruction)Ensure proper job sequencing, staffing, and schedulingMonitor job progress, budgets, and timelines dailyIdentify and solve production bottlenecks quicklyTeam LeadershipLead technicians, laborers, and subcontractorsSet clear expectations and hold the team accountable to performance standardsTrain and develop field staff (IICRC standards, safety, efficiency)Maintain a strong, positive, high-performance cultureQuality ControlEnsure work meets IICRC standards and company quality expectationsConduct job site visits and inspectionsOversee containment, drying, demo, cleaning, and rebuild qualityEnsure proper documentation (photos, moisture logs, job notes)Financial PerformanceManage job costs to hit or exceed gross profit targetsReview labor, equipment usage, and material costsWork closely with estimating to align scope vs executionPrevent scope creep and production inefficienciesCustomer ExperienceServe as an escalation point for client concernsEnsure clear communication with homeowners, property managers, and adjustersDeliver a "raving fan" experience on every jobSystems & ComplianceEnsure proper use of tools like Encircle, Xactimate, and TPA platforms (e.g., Alacrity)Maintain compliance with safety regulations and company SOPsOversee documentation needed for billing and insurance reconciliationQualificationsRequired5+ years in restoration, construction, or related field2+ years in a leadership or management roleStrong knowledge of:Water mitigation (drying, demo, psychrometrics)Reconstruction workflowsExperience managing multiple jobs simultaneouslyValid driver's licensePreferredIICRC certifications (WRT, ASD, AMRT)Experience with Xactimate and insurance claimsTPA program experience (Alacrity, Contractor Connection, etc.)What Success Looks Like (First 90 Days)Full ownership of scheduling and production flowImproved job cycle times and fewer delaysStrong team alignment and accountabilityCleaner documentation and fewer billing issuesPositive feedback from customers and adjustersCompensation & BenefitsCompetitive base salary + performance incentivesBonus opportunities tied to job profitability and KPIsCompany vehicle or vehicle allowancePaid time off + holidaysTraining and career developmentOpportunity to grow into a senior leadership roleWhy Lyon RestorationTight-knit, high-performing teamReal autonomy and decision-making authorityDirect impact on company growthNo corporate bureaucracyWork that actually matters--helping people recover after disastersHow To ApplySubmit your resume along with a short note explaining:Your experience managing production teamsA challenging job you successfully ledWhy you're a fit for Lyon RestorationLyon Restoration, Inc is an Equal Opportunity Employer. We consider all qualified applicants and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by California law.