Delivery Ops - Mail/Finishing Level 2
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Mail/Finishing Level 2 Nashville TN (Onsite) 12+ Months Contract Hours: 8 AM - 5 PM Monday -Friday ESSENTIAL FUNCTIONS: -Operation of high-level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting Perform charge-back reporting for postage, air express, local delivery, and faxesPerform production mail labeling/mail mergeProvide mailing address cleanup services (may include use of mail cleansing software) Coordinate automated and manual processes for finishing and mailing client materials Implement and maintain distribution and tracking systemsUse of customized software to update/maintain mailing addressesBar code address quality reviewManage electronic input, packaging activities and posting fulfillment in high speed/high volume operationsRecommend improvements to achieve cost savings and optimize workflowFocal contact for special/unique mailings and shipmentsUse of specialized equipment for material handling if requiredReceive, sort and process mail documents, packages, and supplies. Notify recipients Deliver and pick-up mail on scheduled runs- Record & process accountable mail information, maintain logsTrack, trace, and resolve mail problems with USPS, express and local delivery servicesPrepare mail and packages for external shipment and coordinate deliveries and pick-Client (may include USPS pickup/delivery)Perform quality checks on outbound mail Validate internal mail addressesBar code address lookupUse common mail services including fax, air express, postal servicesFill out shipping forms and/or enter electronically in shipping terminal per the job ticket Perform finishing work on documents to be mailed, such as folding and insertionPerform electronic mail distribution (open, mail prep, scan and distribute)Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials- Follow mailroom security proceduresBarcode tracking or face scanning incoming mail and packagesPerform logging, transmission, receipt and timely distribution of faxesShipping and receiving using automated systems to track and manage activity Monitor/order/replenish supplies inventory, mail and distribution activitiesSend and receive e-mail messagesArrange alternative courier or shipping services to meet customer requirementsFully operate, clean and maintain all shipping and mail equipmentContact service by mail and shipping equipment if need occurs SKILLS: Able to lift and move up to 50 pounds- Able to demonstrate ability to read, write and follow English instructionsAble to demonstrate PC / Internet Skills IntermediateDownload and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet formsPerform mail mergesIntermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sectionsIntermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; create charts/graphs; use basic math functions; create basic formulae)Working knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options)Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications)Basic knowledge of network (e.g., how to add or delete a network printer)Basic knowledge of Digital Front EndsFunctional knowledge of MAC when required by client. Determine output packaging per packaging standards (e.g. process for books, tabs, etc.) Driving (if required) Ability to demonstrate use of mail equipment per training for example: Finishing equipmentInsertersPostage metersEnvelope printersScalesPitney Bowes Mail Management systemsFedEx shipping systemsAble to demonstrate Customer service and communication skillsAble to demonstrate ability to manage multiple tasks Able to demonstrate ability to perform duties with minimal supervisionAble to demonstrate ability to perform data entryAble to demonstrate use of Production Mail SoftwareAble to demonstrate ability to estimate and schedule mailing jobs, including operators, job path and time requirementsAble to demonstrate ability to train and mentor other Mail client associates EXPERIENCE: 1-2 years knowledge and experience with mail procedures and operating mail equipment EDUCATION: Minimum: High School diploma or equivalency EDUCATION VERIFICATION: Yes Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.