Front Office Manager

Role Description The Front Office Manager will oversee the daily operations of the front office team to deliver exceptional customer service and ensure operational efficiency. Responsibilities include managing office administration tasks, supervising front desk staff, addressing guest inquiries, and maintaining a high standard of customer satisfaction. The role involves scheduling, training staff, and implementing best practices to enhance the quality of service provided. This is a full-time, on-site position based in Beaver Creek, CO. Qualifications Strong skills in Office Administration and Front Office OperationsProven ability to manage and enhance Customer Satisfaction and provide top-tier Customer ServiceExceptional Communication skills with the ability to effectively interact with staff and guestsExperience in supervising and training teams is highly desirableProficiency in problem-solving and multitasking in a fast-paced settingBachelor’s degree in Hospitality Management or related field is a plusPrevious experience in a hospitality or resort environment preferredFlexibility to work various shifts, including weekends and holidays