Deployment Strategist

Location: New York, NYWork Model: Onsite, 5 days per weekIndustry: Enterprise Software / B2B SaaSCompensation: $130,000-$230,000 base salary + bonus + equityAbout the CompanyOur partner is a fast-growing enterprise software company helping organizations modernize how complex software deployments and operational workflows are executed. Their team is building products that sit close to the customer, solve high-value implementation challenges, and play an important role in how enterprise teams adopt and scale new systems.This is an opportunity to join a company in a high-growth phase, where the team is expanding quickly and investing in customer-facing talent that can help drive implementation success, product adoption, and long-term customer value. The environment is best suited for candidates who enjoy ownership, fast-moving teams, and meaningful customer interaction.The OpportunityOur partner is hiring a Deployment Strategist to work directly with customers on implementation, rollout, adoption, and ongoing expansion efforts. This person will help translate customer needs into effective workflows on the platform, guide successful deployments, and serve as a strategic partner throughout the customer lifecycle.This role sits at the intersection of implementation, customer strategy, and product feedback. It is a strong fit for someone who enjoys solving operational problems, working closely with customers, and helping shape how a product evolves based on real-world use. The role offers broad exposure across customer delivery, relationship management, rollout strategy, and cross-functional collaboration with internal teams.ResponsibilitiesPartner directly with customers to understand their current processes and support successful platform deploymentTranslate customer needs into scalable workflows and implementation plansGuide adoption and rollout efforts to help customers realize value quicklyManage day-to-day communication and coordination across customer engagementsIdentify opportunities for broader rollout, expansion, and long-term account growthProvide feedback to internal teams to help improve product functionality and roadmap prioritizationCollaborate cross-functionally with product, operations, and leadership teams to support implementation successHelp solve complex customer problems with a thoughtful, strategic, and execution-oriented approachRequirements2+ years of professional experience in consulting, implementation, solutions, customer strategy, operations, or another customer-facing role in a rigorous environmentStrong written and verbal communication skillsExperience working directly with customers, clients, or external stakeholdersAbility to manage ambiguity, solve complex problems, and think strategically under pressureStrong organizational skills and the ability to manage multiple priorities at onceDemonstrated ownership, sound judgment, and a high level of accountabilityInterest in startup environments and willingness to work onsite in New York City five days per weekPreferred QualificationsExperience in management consulting, implementation consulting, enterprise software delivery, solutions roles, or similar client-facing environmentsExposure to workflow design, process improvement, or software implementation projectsComfort operating in fast-paced, high-growth environmentsTechnical fluency or familiarity with software products, even if not working as a software engineerAbility to connect customer feedback to product and operational improvements