Assistant Store Director

About the Position:The Assistant Store Director supports the Store Director in overseeing all aspects of store operations, including sales performance, customer service, team leadership, and operational execution. This role is responsible for driving store performance, ensuring operational excellence, and developing team members to achieve company goals in a fast-paced grocery retail environment. Key Responsibilities:Support the Store Director in achieving sales, margin, and profitability goals Monitor daily store performance, including labor, shrink, and inventory levels Ensure execution of merchandising standards, pricing accuracy, and promotional displays Maintain high standards of store cleanliness, organization, and safety Team Leadership & DevelopmentSupervise, coach, and develop department managers and hourly team members Assist in recruiting, hiring, onboarding, and training staff Foster a positive, inclusive, and performance-driven work environment Support performance management, including evaluations and corrective actions Customer ExperienceEnsure exceptional customer service is delivered consistently across all departments Address and resolve customer concerns in a timely and professional manner Lead by example on the sales floor, promoting a customer-first culture Perishables & Inventory ManagementOversee freshness, quality, and rotation standards in perishable departments (produce, meat, seafood, cremeria, kitchen, bakery) Support inventory control processes, including ordering, receiving, and shrink reduction Ensure compliance with food safety and sanitation standards Compliance & SafetyEnsure adherence to company policies, procedures, and regulatory requirements Maintain compliance with health, safety, and food handling regulations Support loss prevention initiatives and cash handling procedures Financial & AdministrativeAssist with scheduling and labor management to meet productivity targets Review reports and KPIs to identify trends and drive improvement Support budgeting and cost control initiatives Required Education & ExperienceHigh school diploma or equivalent 3–5+ years of retail grocery experience, including supervisory or management experience Strong knowledge of grocery store operations, including perishables Proven leadership and team development skills Preferred QualificationsBilingual (English/Spanish) Experience with retail systems (POS, inventory, scheduling software) Knowledge of food safety standards (Food Service Manager certification) Physical & Work RequirementsAbility to work flexible schedules, including nights, weekends, and holidays Prolonged standing, walking, and occasional lifting (up to 50 lbs) Fast-paced retail environment with frequent customer interaction Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.