Head Teller

Head TellerBristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank's Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank's steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community," values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.Primary Accountabilities / ResponsibilitiesPerforms any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves.Supports, and adheres to, the Bank's regulatory compliance objectives.Supervises and coordinates teller area to ensure quality customer service and effective branch operations in conformance with established Bank strategies, policies, and procedures.Supports and adheres to, the Bank's regulatory compliance objectives and implements changes to support prescribed requirements.Directly supervises tellers and schedules the daily activities of the teller staff.Troubleshoots and reconciles problems and complaints relative to teller line activity.Performs teller related operational activities.Verifies vault totals daily and maintains cash levels within prescribed limits.Sells and redeems U.S. Saving Bonds.Provides service and cross sells all products to customer in teller capacity.Provides backup to Branch Manager or Assistant Branch Manager as needed.Performs security functions, including opening and closing the branch offices, vault opening and closing, proper storage of cash and checks, internal control.Other Accountabilities/ResponsibilitiesPerforms related and unrelated duties as may be required or assigned.RequirementsHigh school diploma plus specialized course work and training. At least three years' experience in a teller position with demonstrated supervisory ability. Working knowledge of the Bank's products and services. Strong organizational, communication, customer service, and interpersonal skills. Able to use various office equipment including computer terminal. Able to work extended or weekend hours.Independent ActionPerforms work independently within scope of established guidelines and practices. Consults with Executive management when clarification or exception to Bank policy may be required.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.EEO StatementBristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.Full-Time Benefits401(k) Employee Pension Paid Time Off (PTO) Parental Leave Tuition ReimbursementBegins first of the month following date of hire: Medical, Dental, Vision Critical Illness Insurance Disability insurance including LIFE, Long-term disability Employee Assistance Program Flexible Spending Account Dependent Care Account Health Savings Account